• ALLOHA, consider that all persons affected by disasters are entitled to receive assistance, consistent with their needs and priorities.
  • ALLOHA respect the dignity of all people affected by disasters, including their meaningful involvement in decisions that affect their lives and livelihoods.
  • ALLOHA commit to protect people affected by disasters, particularly those made vulnerable by any form of discrimination.
  • ALLOHA have the duty to bring humanitarian assistance to those in need. We pursue partnership with states, which have the primary responsibility to meet the needs of disaster-affected people in their countries. Meanwhile, we do partnership with likeminded Humanitarian organizations.
  • ALLOHA advocate on behalf of people at risk and affected by disasters for increased action to address their vulnerabilities and unmet humanitarian needs.
  • ALLOHA increase and expands assistance through mobilizing our partners. We commit that all assistance provided by ALLOHA is with the consent of the National Society of the disaster-affected country/s
  • ALLOHA pursue operational partnerships with external actors consistent with our Fundamental Principles to further increase operational reach, scale and effectiveness.
  • We ensure that ALLOHA assistance is well coordinated with relevant external actors.
  • We ensure that ALLOHA assistance is appropriate, efficient, effective, and accountable, and we support the transition from relief to recovery for disaster affected people.
  • ALLOHA provide assistance that builds upon local capacities and complements local response mechanisms, contributing to preparedness for possible future disasters and strengthening long-term resilience.

Our assistance adheres to the ALLOHA Fundamental Principles: it is based on humanity, respects impartiality, neutrality, and independence, is in conformity with unity and universality and builds upon voluntary service.


  • ALLOHA shall maintain an adequate level of preparedness to provide their own timely and effective humanitarian assistance in times of disaster, which reduces the vulnerabilities of people at risk.
  • Preparedness measures may include but should not be limited to:
  • Risk, vulnerability, capacity and market assessments.
  • Development of contingency plans and processes with stakeholders; Monitoring and using.
  • regional and national hazard forecasts for early warning and early action.
  • Conducting and concluding pre-disaster meetings and agreements.
  • Convening and participating in simulation exercises with relevant partners.
  • Building necessary volunteer, staff and organizational capacity to provide timely disaster response.
  • Building necessary organizational capacity to receive and account for international assistance.
  • ALLOHA shall strive to continuously strengthen their determined role to the public authorities in the humanitarian field, including through establishing clear roles and mandates as set out in applicable legislation, policies and plans.
  • ALLOHA shall encourage and support the relevant public authorities to review and develop legislation, policies and plans for disaster management, to strengthen their overall legal, policy or institutional frameworks to both regulate and facilitate disaster assistance.

Coordinated and principled response:

  • Local Leaders and Localization for ALLOHA and its Humanitarian partners shall be the strategic objectives for international humanitarian assistance.
  • ALLOHA shall work with its Humanitarian partners to ensure that assistance is effectively coordinated among them at both strategic and technical levels.
  • ALLOHA shall ensure systems, procedures and appropriate processes are in place to be able to account for and report regularly on the funds and in-kind resources received and expenditures it incurs.
  • ALLOHA shall share information through established coordination systems on the following:
  • Results of on-going needs and risks assessments;
  • Progress against operational plans and capacity strengthening, priorities of the government and activities of other actors in country and emerging gaps in resources and operational capacities.
  • ALLOHA shall work with the National Societies in their respective countries to ensure appropriate security frameworks are in place for the protection of staff and volunteers and their safe access to disaster-affected areas and people.
  • ALLOHA shall work with partners to ensure the necessary and appropriate legal base for humanitarian assistance and Humanitarian Innovation is pursued.
  • ALLOHA shall seek to allocate adequate resources to prepare for potential secondary disasters and reduce disaster risks during the response.

Responding to requests:

  • ALLOHA shall provide humanitarian assistance only with the consent of the National Society in the disaster-affected country.
  • All assistance must respond to the humanitarian needs and priorities as identified by the requesting National Society, and follow applicable coordination mechanisms.
  • When global/regional disaster response mechanisms and surge capacity tools are deployed, initial assistance should be channeled through them and must be coordinated with these mechanisms and tools to ensure operational efficiency and effectiveness.

Relief to recovery:

To ensure appropriate and timely relief and recovery programming ALLOHA should:

  • Assess recovery needs and commence planning within the immediate response;
  • Engage in participatory planning with affected communities and other relevant actors; and
  • Ensure that a multi-sectorial relief and recovery strategy is developed and implemented fostering community driven recovery, and addressing cross- cutting issues, such as gender, violence prevention and environmental sustainability.

Quality and accountability Standards:

  • ALLOHA is committed to work according to the IHL and the international Humanitarian standards.
  • ALLOHA shall work to continuously improve the efficiency and quality of its humanitarian assistance by ensuring the implementation of the Humanitarian Charter and Minimum Standards in Humanitarian Response (the Sphere Project) and other relevant standards in all humanitarian assistance operations.
  • All assistance should seek to minimize any potentially harmful social and economic impacts of assistance (“Do No Harm”), as well as take account of international environmental standards.

Beneficiary engagement:

  • ALLOHA consider itself as accountable to disaster-affected people and shall involve them in needs assessment and decision-making to ensure that assistance is appropriate and meets their needs and priorities.
  • ALLOHA shall work to put in place transparent communication, feedback and complaints mechanisms which invite disaster affected people to share concerns regarding the assistance provided. The ALLOHA shall ensure appropriate follow up on feedback.

Planning, monitoring, evaluation, and reporting:

ALLOHA shall put in place mechanisms for timely and effective needs assessment, planning, monitoring, evaluation and reporting. This may include building the capacity of staff and volunteers to undertake:

  • Rapid and detailed needs, damage and loss assessment;
  • Assessment of the capacities within the communities to respond and provide assistance;
  • Assessment of the impact of the disaster on local markets and social capital;
  • Primary and secondary data analysis, and consideration of cross-cutting issues relevant to the context;
  • Strategic and operational planning; and
  • Monitoring, evaluation and reporting activities.
  • ALLOHA shall utilize participatory approaches to planning, monitoring, evaluation and learning. They shall ensure that good practices and evaluation reports are disseminated and agreed recommendations are acted upon.
  • In all disaster response operations ALLOHA shall cooperate to ensure planning, monitoring and reporting in order to provide a comprehensive picture of the entirety of the assistance provided.

Staff and volunteer management:

  • ALLOHA shall seek to employ staff and volunteers with appropriate technical qualifications and relevant skills and ensure access to relevant training and support for the tasks assigned to them. They shall be required to commit to staff codes of conduct ensuring appropriate standards of behavior. Preference will be given to locally recruitment if available.
  • ALLOHA shall have appropriate procedures and tools to guide staff and volunteers in addressing the specific risks associated with working with children and other vulnerable people.
  • ALLOHA shall ensure that staff and volunteers involved in disaster response are aware of safety and security risks and are appropriately insured.

Resource management:

  • ALLOHA shall mobilize resources for humanitarian assistance according to the scale of need and ensure that they are appropriate to, and used for, their intended purposes. Resources shall only be mobilized with the prior agreement of that National Society of the host country.
  • ALLOHA shall maintain sound resource management practices according to the operating country’s Humanitarian laws. ALLOHA shall apply internationally approved accounting practices that are consistent and transparent to ensure efficient use of all resources.
  • When changes must be made to operational plans or donor agreements to better respond to the changing needs of the disaster-affected people, ALLOHA shall communicate these changes to concerned donors and other stakeholders in a timely manner.
  • ALLOHA shall meet all donor requirements to which they have agreed, including timely production of accurate and coherent financial and narrative reporting.
  • Relief funds or goods that are surplus to relief needs shall be used for recovery activities related to the same operation or for disaster preparedness and risk reduction activities as agreed with the donors.

Risk management and audit:

  • Funds received for an operation, whether directly from donors or from the national government shall be subject to external audits. These audits shall be commissioned by the relevant donors. The relevant parts of such annual audit reports and written reports on actions taken in response to audit recommendations shall be shared with the relevant donors and the national government.
  • ALLOHA shall systematically identify, evaluate and mitigate any potential operational and reputational risks related to the receipt or provision of international humanitarian assistance.
  • ALLOHA shall put in place systems and procedures, including adequate control and oversight mechanisms, codes of conduct, policies and training, to prevent acts of fraud or corruption.
  • When fraud or corruption is suspected, necessary action shall be promptly taken. Allegations will be investigated and follow up action taken as necessary. ALLOHA shall facilitate and cooperate as needed in each other’s investigations and ensure timely and appropriate information sharing and disclosure to relevant stakeholders.
  • Any interactions with military forces must respect the Fundamental Principles and consider the potential impact on the security of beneficiaries of humanitarian assistance and on other components of the organization that might be operating either in the country or region. Therefore:
  • ALLOHA providing assistance should take special care in terms of any interactions with their own military present in the disaster or crisis affected country, to preserve their actual and perceived independence, neutrality and impartiality
  • ALLOHA may not use armed protection or escorts except the board decides.
  • Armed military transport should never be used

Relations with external actors, Humanitarian agencies and other organizations:

  • ALLOHA shall engage in a coordinated manner with humanitarian agencies and other actors which seek to strengthen overall coordination, quality and efficiency of humanitarian assistance.
  • When considering establishing an operational partnership with an external actor, the ALLOHA should ensure that such partnerships shall not weaken the response capacity of ALLOHA or the image and reputation of any component of ALLOHA operating in the country.
  • ALLOHA may appeal for funding through United Nations’ funding mechanisms for activities in the host countries.

Private sector:

  • ALLOHA shall enter into partnerships with private sector actors that have respect for the ALLOHA’s humanitarian values, have a positive image, and a track record of good ethical behavior.
  • ALLOHA shall not accept donations from sources which risk the image or reputation of any component of the Organization
  • Volunteers from corporate partners may only be used in national, regional and international humanitarian assistance if they are trained for the tasks assigned, adequately insured, and placed under the full management and control of the sending National Society or National Society of the affected country.

Media and communications:

  • ALLOHA shall respect the dignity of affected people in their communications. They shall seek to use public and social media to draw attention to unmet needs and rights of people affected by and vulnerable to disasters and to strengthen dialogue with those affected by disasters.
  • ALLOHA shall seek a coordinated approach to media highlighting the role and priorities of the affected country and agreed advocacy positions around key issues.
  • ALLOHA shall strive to improve public knowledge of any disaster or emergency situation within 24 hours of a declared disaster, as long as this does not impede the efficient conduct of the response operation.

When facilitating trips to the affected area for media organizations or publishing content featuring the affected area, ALLOHA and any participating Humanitarian organization shall consult the National Society in the affected country.

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